We’re thrilled to announce an exciting partnership between RightIndem, the leading innovator in eFNOL with their conversational platform, and ICE InsureTech, the award-winning provider of modern and scalable policy & claims platforms.
Together we are setting a new standard for turn-key claims solutions, combining our award-winning strengths to offer insurers and their policyholders a seamless end-to-end claims experience.
A Partnership Built on Shared Values and Proven Success
Fresh off two consecutive award wins, RightIndem continues to elevate the claims journey by providing an intuitive, conversational front end that enhances claimant engagement and accelerates digital adoption. Our high-tech / high-touch technology, ensures accuracy, boosts operational efficiency, and delivers remarkable satisfaction rates.
ICE InsureTech are experts in delivering agile, modern and configurable back-office platforms to major insurance brands, in rapid timescales. Automation and flexibility is at the heart of ICE to streamline and modernise insurer operations. With a shared commitment to innovation, our partnership delivers tailored, scalable and secure solutions that drive impactful results for the insurers of today.
The Best of Both Worlds
Our partnership is proven with customers already benefitting from our combined expertise. With RightIndem’s award-winning eFNOL technology that simplifies claims submission, and ICE InsureTech’s highly flexible back-office platform, insurers are equipped with a tailored and optimal claims journey.
Why Choose Our Integrated Solution?
- Unmatched Digital Claims Experience: RightIndem’s platform provides a familiar, intuitive interface, enabling claimants to submit validated claims in minutes. Our AI-powered real-time data validation feature minimises follow-ups, saving time and resources.
- Back-End Excellence: ICE’s back-office platform streamlines the claims process, reduces FNOL timelines and empowers insurers to make adjustments easily without any reliance on ICE.
- Proven Results: Together, we reduce claim lifecycles by up to 66%, boosting digital claims adoption, and improve customer satisfaction, loyalty, and retention.
- Cultural Synergy: Our companies share a commitment to customer success and a culture of continuous improvement, making us the perfect fit for insurers seeking a turn-key claims solution.
- Speed of Delivery: Our joint capabilities deliver a fully digital claims experience so much faster than our competitors supporting faster return on investment.
A Future-Proof Partnership
ICE and RightIndem is already pre-integrated and boosting the digital take up with joint customers. In today’s rapidly evolving landscape, agility and efficiency are paramount. Our proven collaboration empowers insurers to stay ahead of competition by leveraging state-of-the-art technology that transforms the claims process from notification to resolution.
Stay tuned for more updates as we continue to lead the digital claims evolution.
Contact us to learn how this partnership can benefit your organisation.
RightIndem
Email: Julie.Rodilosso@RightIndem.com
Web: www.rightindem.com
LinkedIn: RightIndem
ICE InsureTech
Email: andrew.passfield@iceinsuretech.com
Website: www.iceinsuretech.com
LinkedIn: ICE InsureTech
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