Andrew has over 35 years of industry experience and was the co-founder of IT-Freedom Ltd. The ICE products were originated under his vision and guidance. Having been involved in the business since its inception, he has an intimate knowledge of all the products and customers. Previously he held various senior roles in an insurance company, insurance software organisations in IT, and product lead roles.

Al is the founding technical architect of the ICE product suite, having joined the business in 2004. He is responsible for the product strategy and leads the development team.  Al has over 28 years of experience in IT development of which 24 years are in the insurance sector.  He is a Computer Science graduate from University of Bristol.

Chris has over 20 years’ experience managing teams providing hosting and application support of enterprise and business-critical software solutions, both within the insurance sector and wider industries.  His responsibilities at ICE InsureTech include our hosted services, application support and IT functions.  Chris graduated from the University of Bath with a Master’s Degree in Electronic Engineering.

Darren has over 30 years’ IT experience working in the banking and insurance industries. He has wide-ranging knowledge of designing and implementing software solutions to customers across the UK and Europe. Having joined the company in 2003, Darren now leads the Data and BI Team, responsible for the delivery of data & migration solutions and development of the ICE Analytics product.

Lloyd joined in May 2018 to strengthen our insurance solution sales delivery capabilities. He has over 16 years of industry experience within both General Insurance and The Lloyd’s Market, working in a variety of roles for Canopius & Ageas Retail, as well as software solution providers, covering product development, underwriting, distribution, relationship management and sales. Lloyd has a successful sales track record of delivering new contracts and achieving new business revenue targets.

Lydia joined ICE InsureTech in 2019 and is a Digital Marketer in the Sales & Marketing team. Lydia supports all sales and marketing activity from social media, website content, digital assets and sales presentations. Lydia graduated from the University of Winchester in 2018 with a BA Honours in English Literature and has previous experience in Public Relations.

Alan has over 27 years of QA experience in various IT sectors and joined ICE InsureTech in 2017. He and his team are responsible for ensuring the quality and reliability of all customer projects as well as our core product releases.

Fliss is the Head of Business Analysis, with specific focus on full end to end client implementations for both ICE Policy and ICE Claims. With 20 years industry experience, Fliss has knowledge of multiple business lines including motor, household, travel, creditor, life, warranty and indemnity.

Helen joined ICE InsureTech in early 2018 as a Project Manager, and has over 12 years’ experience of working in insurance software solution providers. Helen is responsible for managing delivery of new ICE Claims and ICE Policy projects for both existing insurers and new start-ups.

Nick is a project manager with over 22 years’ experience in the insurance industry. He has worked on complex project implementations with many different products, allowing him to understand client requirements to deliver a successful project. He is insurance qualified through CII and has worked with many of the top insurance companies to help improve their business.

Piotr has been an Integration Architect at ICE InsureTech since 2015, with 19 years’ experience in IT, 12 of which in integration. He previously held the positions of Integration Architect at Red Hat and Head of Integration at a government bank in Poland. Piotr is also our OpenShift/Cloud Native evangelist. He introduced OpenShift to ICE InsureTech and is responsible for the ICE Cloud R&D.

Brendan joined ICE InsureTech in 2003 and has held a number of roles. He started in the Data & BI team and then moved to his development role on our ICE products, primarily ICE Claims. Brendan has over 17 years IT experience in the insurance industry.

Olympia has over 22 years’ IT experience working in the insurance industry, for both software providers and insurers, across the UK, France, Canada and Australia. She has a wide knowledge of personal lines, commercial insurance and London Market. Olympia joined ICE InsureTech in 2013 as a Technical Lead.

Bryn joined ICE InsureTech from The Innovation Group in March 2003. Bryn has held a number of roles and for the last 6 years has been engaging with prospects and customers to help design and implement their ICE infrastructure architecture both on-premise and in public cloud. Bryn has 27 years IT experience including Linux, Windows systems administration, database administration and Cloud architectures, both hands-on and consultancy.

Laura is an ACCA-qualified Accountant with 5 years’ experience as a Company Accountant in the SME sector. She joined ICE InsureTech in January 2021 and is responsible for monitoring ICE’s financial performance and budgeting for future growth and expenditure.