Award-winning insurance software

Change Today. Lead Tomorrow.

Proven policy and claims software delivered in weeks, not years.

- Cloud Native by design

- Fully digital with self-serve

- No code configuration

- Dynamic Open Business APIs

- Legacy migration

- Growing choice of eco-partners

Client Case Study

Why Provident Trusts ICE

In today’s fast-paced insurance market, choosing the right partners can make all the difference.

Paul Natac, CIO at Provident Insurance, reflects on how the ICE Insurance Suite has given the New Zealand insurer a head start on leading the market.

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Powering

Major Insurance Brands

"From the start, ICE has worked with us in identifying where to enhance and transform processes. Their expertise, fresh thinking and transparency has enabled us to build a great working relationship with them which has in turn strengthened our claims management proposition.”
Christophe Leemanyan, Kindertons’ Managing Director

"We went through a rigorous selection process and at each point ICE impressed us. RSA has undergone many Policy Administration transformations and the team ethos across many parties made this the fastest successful implementation of a Policy system in RSA by some margin."
Ronan Buckley, Personal Lines Delivery Director at RSA

"At Peppercorn, we are on a mission to completely transform the insurance industry and we want partners who are aligned with our mission. Together with ICE, we have delivered a great digital proposition that has made our AI driven insurtech a reality. Crucially, they have been able to deliver a solution quickly that doesn’t compromise on quality. We look forward to collaborating with them in future."
Nigel Lombard CEO at Peppercorn

"ICE is the insurance platform provider that holds the key that unlocks a world of possibilities for our company. With their cutting-edge technology and expertise, we are excited to realise our full potential and take the lead in the market, offering innovative products and unparalleled customer experiences. We are looking forward to embracing this partnership and watching our pipeline of opportunities flourish."
Paul Natac, CIO at Provident Insurance

"With ICE Policy, we now have a sophisticated and agile system that gives us the tools to make changes, empowering us to be flexible to market trends and be self-sufficient in our product development."
James Wallis, Chief Operating Officer at Hood Group

“We’re entering a competitive market, so agility is key. ICE is sophisticated yet flexible, letting us make changes in minutes with no limit to what we want to do.”
Richard King, CEO Ticker

"Our IT is now cost effective in a way that it never was before. Our annual IT spend has dropped by more than 60%. "
Tim Yorke, Chief Operating Officer, ERS

“With ICE Claims, we have a fully integrated system that proactively supports our service delivery through effective workflow management. The ability to manage a claim through the full lifecycle within the system delivers clear visibility of progression and ownership.”
Ian Thomson, Head of Accident Management, Zenith

“Setting up the new MGA meant that a collaborative approach was key to the success of the ICE Claims implementation. We are able to provide our customers with a first-class claims experience, which will positively impact our service levels and bottom line and those of our insurers.”
Matt Rawling, Managing Director, Cogent Claims

“The actual delivery timescale was a significant achievement. The collaborative ICE InsureTech project approach has enabled good relationships to be built between all parties.”
Alistair MacTaggart, Managing Director, Insurance Services, Capita

“With our new partners we have launched our new home insurance which offers customers greater choice, giving them the opportunity to select the cover they need and flexibility when managing or updating their policy.”
Ali Berryman, Head of Financial Services at John Lewis

“With ICE, we have experienced significant enhancements to our customer experience & staff productivity. The fact that we went on to create a new division in Accident Assist in a matter of months is testament to the software & its flexibility.”
Craig Staniland, Executive Chairman, The AA Underwriting Insurance

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Why Insurers choose ICE

Latest

News From ICE

Provident’s Legacy Transformation Story

How did a specialist New Zealand motor insurer transform from legacy bottlenecks to rapid growth, in just 11 months?
Provident Insurance Corporation Limited’s transformation with ICE was not just a technology upgrade, it was a complete operational reset.

Unlocking the Power of Configuration: Insights from ICE’s Head of Business Analysis

In today’s fast-paced insurance landscape, agility and self-sufficiency are key to staying ahead. We believe in “No Code, No Limits”, empowering clients to take full control of their products with ease.
But what does this truly mean in practice? In this spotlight, we sit down with ICE’s Head of Business Analysis, Fliss Richmond, to explore how our policy and claims platforms put the power of configuration in the hands of the insurer.

Proven Track Record of Evolution: ICE Policy Wins an XCelent Advanced Technology Award for the Third Consecutive Time

We’re proud to announce that ICE Policy (ICE’s Policy Administration Platform) has once again been recognised as a Technology Standout, retaining an XCelent Advanced Technology Award in Celent’s 2025 EMEA P&C PAS report.

More News

Unlock the Future of Insurance

Insurers go-to guide for getting it right

Discover how today’s leading insurers are breaking free from outdated legacy systems and embracing modern, scalable insurance platforms. The ICE Playbook is your essential guide to understanding the technology, strategies, and delivery approaches that guarantee transformation success.

ICE are a

Certified AWS Partner

ICE are an AWS certified partner with over a decade of successful experience.

Powered by AWS, ICE Cloud provides capable, fully managed, secure and resilient hosting for our solutions.

Best of Breed

Proven at Scale

Highly Available

The Power of ICE

Unlock the Future of Insurance

Client Case Study

From an idea to a premium of £200 million

The Ticker and ICE InsureTech partnership.

Watch the exclusive Insure TV interview where Richard King, Founder and CEO at Ticker, and Andrew Passfield, CEO at ICE, detail how their partnership has gone from strength to strength since the launch of Ticker in 2018.

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Proven Success Time and Time Again

We Deliver Certainty

100%

On-time & on-budget delivery

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100%

Positively client referenceable

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100%

Implemented by our own teams

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100%

Proven migration success

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BROCHURE

Why ICE InsureTech?

We offer a track record of industry success with our innovative insurance software for personal and commercial lines.

Accelerate your business with our cloud-native platform today. Check out our new brochure for more on the award-winning ICE Insurance Suite.

Recognised

With Awards Every Year

BITA Finalist with MORE THAN for Excellence in Tech – Home

BITA Finalist with Ticker for Excellence in Tech – Motor

ICE Claims is awarded as a Tech Standout EMEA 2024

SME Surrey Business Awards 2023 - Business of the Year Silver Winner

UK IT Industry Awards 2023 – Innovation of the Year Finalist

SME Surrey Business Awards 2023 - Business Innovation Finalist

Tech & Innovation 2024 – Technology Collaboration of the Year

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Let’s talk

ICE delivers Enterprise Grade Software in Insurtech Timelines

It’s time to make the change.

Schedule a call today

Award-winning insurance software

Change Today. Lead Tomorrow.

Client Case Study

Why Provident Trusts ICE

Powering

Major Insurance Brands

Latest

News From ICE

Provident’s Legacy Transformation Story

Unlocking the Power of Configuration: Insights from ICE’s Head of Business Analysis

Proven Track Record of Evolution: ICE Policy Wins an XCelent Advanced Technology Award for the Third Consecutive Time

Unlock the Future of Insurance

Insurers go-to guide for getting it right

ICE are a

Certified AWS Partner

Best of Breed

Proven at Scale

Highly Available

The Power of ICE

Unlock the Future of Insurance

Client Case Study

From an idea to a premium of £200 million

Proven Success Time and Time Again

We Deliver Certainty

BROCHURE

Why ICE InsureTech?

Recognised

With Awards Every Year

BITA Finalist with MORE THAN for Excellence in Tech – Home

BITA Finalist with Ticker for Excellence in Tech – Motor

ICE Claims is awarded as a Tech Standout EMEA 2024

Peppercorn insurance wins first Celent Model Insurer Award with ICE

Xcelent Advanced Technology Award 2022 – retained for a second year in a row

XCelent Technology 2021 for ICE Policy

InsurTech 100 2020 Award

Celent Model Insurer 2020 Legacy & Ecosystem Transformation Award

InsurTech 100 2019 Award

Claims Excellence Awards 2020 Finalist with the AA

XCelent Technology 2017 for ICE Claims

Celent Model Insurer 2017 Legacy Transformation Award

Tech & Innovation Awards 2021 Finalist with ERS

XCelent Technology 2021 for ICE Claims

Celent Technology Standout Award 2022

SME Surrey Business Awards 2023 - Business of the Year Silver Winner

UK IT Industry Awards 2023 – Innovation of the Year Finalist

SME Surrey Business Awards 2023 - Business Innovation Finalist

Tech & Innovation 2024 – Technology Collaboration of the Year

Let’s talk

ICE delivers Enterprise Grade Software in Insurtech Timelines